TECHNOLOGY
KNOWLEDGE MANAGEMENT & INNOVATION
A MANUAL FOR LAW FIRMS AND OTHER LEGAL SERVICES ORGANIZATIONS
Patrick Dundas ( Akin Gump Strauss Hauer & Feld LLP )
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softbound volume or digital 944 pages , $ 250 , Item # 397334
ISBN 978-1-4024-4170-7 Updated as needed
PATRICK DUNDAS
This comprehensive manual offers knowledge management and innovation ( KM & I ) professionals in the legal industry a deep dive into the best practices to implement KM & I procedures . The collective insights of over 40 industry leaders , including experienced Practising Law Institute contributors , are shared in a practical and digestible manner .
The book provides hands-on perspectives on various aspects of KM & I , including knowledge assessments , team structures , use of artificial intelligence , and legal project management . There is also a detailed look at compliance concerns , contract drafting , marketing strategies , and response tactics for clients ’ needs . With sample forms and checklists , it serves as an invaluable tool for structuring KM & I programs .
As KM & I procedures constantly evolve , PLI ’ s Upkeep Service ensures you stay ahead of these changes , helping you navigate the dynamic landscape of legal knowledge management and innovation .
CONTENTS
1 Introduction to Legal Knowledge Management and Innovation 2 Conducting a Knowledge Assessment and Developing a
Knowledge Strategy 3 Structuring Knowledge and Innovation Teams 4 Knowledge Transfer Mechanisms 5 Document Management 6 Precedent Collection Development and Maintenance 7 Form Development and Maintenance 8 Document Automation and Other Drafting Assistants 9 Expert Systems 10 Project Management 11 Collaboration 12 Legal Project Management and Pricing 13 Process Improvement and Process Mapping 14 Experience Management 15 Research Services 16 Information Governance 17 Enterprise Search 18 Legal Data Analytics 19 Client-Facing Knowledge Management 20 Talent Management 21 Legal Information Technology 22 Knowledge Management for Legal Departments
Appendices
A Recommended Resources B Knowledge Management Assessment Framework C Sample Experience Management System Request for Proposal D Sample Enterprise Search Data Model E Sample Checklist of Large Training Program F Sample Checklist for Negotiating and Finalizing Contracts G Best Practices for Vendor Partnerships Handout H Sample Document Naming Guidelines I Sample Request for Proposal J Sample Referral Interview Script
Index
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